--- title: LUMAN Capabilities Case Study Johnson&Johnson description: Case study of creating the Environmental Stewards Community to support a global network of professionals in building peer-to-peer support and learning. --- [![Luman_Logo_1-1](https://luman.io/hs-fs/hubfs/Luman_Logo_1-1.png?width=300&height=82&name=Luman_Logo_1-1.png "Luman_Logo_1-1")](https://luman.io/oldhome?hsLang=en) - [Capabilities](https://luman.io/en/luman-capabilities) - [Our Approach](https://luman.io/en/luman-approach) - [About Us](https://luman.io/en/luman-about) Hit enter to search or ESC to close [We want to hear from you!](https://luman.io/en/connect?hsLang=en) Hit enter to search or ESC to close ## How do you create a environmental steward community that is capable, valued, included, and strategically aligned, while also developing effective change leadership skills? ![JJ_Photo_Woman standing to lead meeting in conference room_JJ_1Star](https://luman.io/hs-fs/hubfs/JJ_Photo_Woman%20standing%20to%20lead%20meeting%20in%20conference%20room_JJ_1Star.jpg?width=2000&height=1333&name=JJ_Photo_Woman%20standing%20to%20lead%20meeting%20in%20conference%20room_JJ_1Star.jpg "JJ_Photo_Woman standing to lead meeting in conference room_JJ_1Star") ### Our results: 0 % inspired to seize new opportunities 0 % increased resilience 0 % more collaboration across hierarchies and silos 0 % increased sense of loyalty  toward the company # About the client: The Office of Sustainability (OOS) at Johnson & Johnson sought to rapidly amplify and integrate its work across the organization. To achieve this, the OOS created the Environmental Stewards Community to support a global network of professionals in building peer-to-peer support and learning. Feedback from business partners revealed a gap in change leadership capacity and an opportunity to increase the effectiveness of the Environmental Stewards Community. This work was led by volunteer design teams and has rippled out to thousands of employees through the WeSustain program and the OOS.  ![JNJ_Logo_SingleLine_Red_RGB-2023](https://luman.io/hs-fs/hubfs/JNJ_Logo_SingleLine_Red_RGB-2023.png?width=2000&height=186&name=JNJ_Logo_SingleLine_Red_RGB-2023.png "JNJ_Logo_SingleLine_Red_RGB-2023") ![JJ_Photo_Hospital staff laughing and walking together_GettyImages_1461608440_4Star](https://luman.io/hs-fs/hubfs/JJ_Photo_Hospital%20staff%20laughing%20and%20walking%20together_GettyImages_1461608440_4Star.jpg?width=2000&height=1333&name=JJ_Photo_Hospital%20staff%20laughing%20and%20walking%20together_GettyImages_1461608440_4Star.jpg "JJ_Photo_Hospital staff laughing and walking together_GettyImages_1461608440_4Star") ### **Challenge** Our mandate was to create a community that is capable, valued, included, and strategically aligned, while also developing effective change leadership skills across a global audience. The CSO Paulette Frank envisions the Environmental Stewards Community as a source of change leadership talent for the entire organization. Additionally, sustainability departments have an opportunity to refocus themselves on innovation and efficiency. ### **Approach** We implemented a multipronged, holistic approach to embed change leadership into the language, processes, and branding of the organization. Our approach included: Engaging their community in a collaborative design process that created a plan for peer-to-peer learning, cohort-based learning, and business partner engagement. Developing a Playbook for Convening to ensure effective cross-departmental collaboration on shared challenges. Designing and delivering a culturally embedded change leadership course. Designing a digital learning program for relational change leadership, accompanied by a live cohort program. ### **Strategic Impact ** By integrating our work deeply into J&J’s structures, we facilitated a shift in the strategic focus of their Environmental Stewards Community. Our work helped align sustainability efforts with broader organizational goals, fostering a culture of continuous improvement, innovation, and efficiency. ### **Economic Impact** J&J has 130,000 employees but fewer than 150 of them are Environmental Stewards.  Strengthening the effectiveness of this small group enables the organization to do more with fewer resources, maximizing sustainability efforts at scale. ### **Cultural Impact** The Conveners Cohort produced a framework for short-form meetings based on LUMAN tools which is now spreading across the organization, reinforcing collaboration and strategic alignment. ## "The next 10 years will be challenging for sustainability professionals, this work is vital to building an resilient effective community." ![JJ_paulettefrank](https://luman.io/hubfs/JJ_paulettefrank.jpg "JJ_paulettefrank") ### Paulette Frank #### Chief Sustainability Officer at Johnson & Johnson ## What our clients are saying We believe in creating lifetime relationships with our clients and customers - I really appreciate LUMAN’s approach to fostering high functioning teams, their focus on empowering individuals, and their ability to create safe and creative spaces for people and ideas to flourish. ![shannonlucas](https://luman.io/hs-fs/hubfs/shannonlucas.jpg?width=800&height=800&name=shannonlucas.jpg) Shannon Lucas CEO, Advisory Board Member - LUMAN has been a great purpose-driven business partner to work with! Their abilities as innovation leadership consultants and deep understanding of the evolvement of organizations and people today were key in developing the Siemens Intrapreneurs Bootcamp initiative. ![Ilaria Carrara Cagni](https://luman.io/hs-fs/hubfs/ilaria.jpg?width=800&height=800&name=ilaria.jpg) Ilaria Carrara Cagni Innovation Strategist \* Siemens - LUMAN brings an incredible depth on highly relevant topics for the new age, such as organizational culture, purpose and innovation. They think in systems and processes to develop long-lasting, repeatable concepts for real change in organizations. It was an absolute pleasure.   ![Daniel Nowack](https://luman.io/hs-fs/hubfs/1635949919929.jpg?width=800&height=800&name=1635949919929.jpg) Daniel Nowack Head of Social Innovation, WEF - LUMAN is one of those rare gems in a sea of transformation specialists that can help leaders vision what's around the corner and cultivate the critical human skills to get there. Teams and leaders are forever changed by the work they do. ![Mary Gilbert](https://luman.io/hs-fs/hubfs/1589994008848.jpg?width=352&height=352&name=1589994008848.jpg) Mary Gilbert CMO - LUMAN is creating the language and highest-level frameworks required to understand the organizational transformation needed of us to succeed in our next chapter of growth; they are defining a best-in-class end-state and vision for us. They are doing this as a fractional CPO – plotting a transformation path for us as we navigate substantial leadership and strategic change. ![eliza adams](https://luman.io/hs-fs/hubfs/elizaadams.jpg?width=800&height=800&name=elizaadams.jpg) Eliza Adams VP Corporate Strategy at Clarify Health # Where we have created impact... ##### 1000+ Happy Customers - ![siemens](https://luman.io/hs-fs/hubfs/siemens.png?width=400&height=120&name=siemens.png) - ![johnson](https://luman.io/hs-fs/hubfs/johnson.png?width=400&height=120&name=johnson.png) - ![airbus-1](https://luman.io/hubfs/airbus-1.png) - ![amd](https://luman.io/hubfs/amd.png) - ![siemensenergy-1](https://luman.io/hs-fs/hubfs/siemensenergy-1.png?width=400&height=120&name=siemensenergy-1.png) - ![plugandplay](https://luman.io/hs-fs/hubfs/plugandplay.png?width=400&height=120&name=plugandplay.png) - ![apx-1](https://luman.io/hubfs/apx-1.png) - ![yunussocialbusiness](https://luman.io/hs-fs/hubfs/yunussocialbusiness.png?width=400&height=120&name=yunussocialbusiness.png) - ![facebool](https://luman.io/hs-fs/hubfs/facebool.png?width=400&height=120&name=facebool.png) - ![vodafone-1](https://luman.io/hubfs/vodafone-1.png) - ![tmobile-1](https://luman.io/hubfs/tmobile-1.png) - ![daimler](https://luman.io/hubfs/daimler.png) - ![bundesagenturarbeit](https://luman.io/hubfs/bundesagenturarbeit.png) - ![tmobile-1](https://luman.io/hubfs/tmobile-1.png) - ![daimler](https://luman.io/hubfs/daimler.png) - ![bundesagenturarbeit](https://luman.io/hubfs/bundesagenturarbeit.png) - ![client-logos](https://luman.io/hs-fs/hubfs/client-logos.png?width=400&height=120&name=client-logos.png) - ![baccredomatic](https://luman.io/hubfs/baccredomatic.png) - ![fiege](https://luman.io/hubfs/fiege.png) - ![infineon](https://luman.io/hubfs/infineon.png) - ![mekorma](https://luman.io/hubfs/mekorma.png) - ![couchsurfing](https://luman.io/hs-fs/hubfs/couchsurfing.png?width=400&height=120&name=couchsurfing.png) - ![coindesk](https://luman.io/hubfs/coindesk.png) #### Industries We Have Served Media & Entertainment Public Sector Software & Applications Construction Health Tech & Pharma Automotive Hospitality Banking & Finance Energy Manufacturing Transportation Legal Technology & Infrastructre NGO ![1713899258305](https://luman.io/hs-fs/hubfs/1713899258305.jpg?width=1024&height=768&name=1713899258305.jpg) ## **Case Study**: Training hundreds of innovators across the organization to collaborate beyond silos. How do you upskill your workforce, but fundamentally transform your employees into intrapreneurial leaders who can rapidly respond to changing market conditions and customer needs? [Find out how we did it](https://luman.io/en/luman-capabilities-case-study-siemens?hsLang=en) ## Our Insights [![The half map](https://luman.io/hubfs/half%20map.png)](https://luman.io/en/luman-blog/the-half-map-why-most-transformation-programs-work-from-an-incomplete-map?hsLang=en) ## [The Half-Map: Why Most Transformation Programs Work From an Incomplete Map](https://luman.io/en/luman-blog/the-half-map-why-most-transformation-programs-work-from-an-incomplete-map?hsLang=en) [*The missing discipline in change management, and why the field itself is incomplete.* *You could see...*](https://luman.io/en/luman-blog/the-half-map-why-most-transformation-programs-work-from-an-incomplete-map?hsLang=en) [Learn More](https://luman.io/en/luman-blog/the-half-map-why-most-transformation-programs-work-from-an-incomplete-map?hsLang=en) [![](https://luman.io/hubfs/capability%20gap.png)](https://luman.io/en/luman-blog/the-capability-gap?hsLang=en) ## [The Capability Gap](https://luman.io/en/luman-blog/the-capability-gap?hsLang=en) [*Most transformation programs change the strategy. Almost none change the people fast enough to...*](https://luman.io/en/luman-blog/the-capability-gap?hsLang=en) [Learn More](https://luman.io/en/luman-blog/the-capability-gap?hsLang=en) [![](https://luman.io/hubfs/AI-Generated%20Media/Images/The%20image%20depicts%20a%20bustling%20modern%20office%20space%20filled%20with%20diverse%20professionals%20collaborating%20over%20digital%20devices%20Large%20glass%20windows%20allow%20natural%20light%20to%20flood%20the%20room%20illuminating%20sleek%20minimalist%20furniture%20In%20the%20foreground%20a%20group%20of%20three-1.png)](https://luman.io/en/luman-blog/intrapreneurship-the-mindset-shift-to-survive-workforce-transformation-1?hsLang=en) ## [Intrapreneurship: The Mindset Shift to Survive Workforce Transformation](https://luman.io/en/luman-blog/intrapreneurship-the-mindset-shift-to-survive-workforce-transformation-1?hsLang=en) [Last week, LinkedIn sent me three jobs for*Workforce Transformation*. Each was focused on...](https://luman.io/en/luman-blog/intrapreneurship-the-mindset-shift-to-survive-workforce-transformation-1?hsLang=en) [Learn More](https://luman.io/en/luman-blog/intrapreneurship-the-mindset-shift-to-survive-workforce-transformation-1?hsLang=en) [![](https://luman.io/hubfs/1753295368270.jpeg)](https://luman.io/en/luman-blog/navigating-disruption-managing-change-in-media-companies?hsLang=en) ## [Navigating Disruption: Managing Change in Media Companies](https://luman.io/en/luman-blog/navigating-disruption-managing-change-in-media-companies?hsLang=en) [The media industry is undergoing a structural transition. Featured snippets and AI-generated...](https://luman.io/en/luman-blog/navigating-disruption-managing-change-in-media-companies?hsLang=en) [Learn More](https://luman.io/en/luman-blog/navigating-disruption-managing-change-in-media-companies?hsLang=en) ## Get ready for continuous growth. 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